Tuesday, November 16, 2010

On elephants

Every job has its 'hard bits,' the things that are uncomfortable and messy to talk about - the elephants in the room. Most of us dislike conflict so we convince ourselves that it's best to just squish that elephant under the table and occasionally feed it scraps to keep it quiet.

It doesn't work, of course. The unspoken issue is always in the background, lurking, causing stress for everyone and probably growing bigger until one day, all hell breaks loose.

Taking on the hard bits is the job of leaders. When they're constructively addressed, it sends a clear message to the organization - 'It's okay to talk about anything here. Even the tough stuff. Especially the tough stuff. You can be honest and open. You and your concerns will be valued. You will be treated with gratitude and respect.'

Food for Thought
What elephants lurk in your organization? How would the atmosphere in your organization change if they were addressed openly, inclusively and honestly? Which elephant might you address this coming week? How will you go about it?

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